> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blueberry.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Bulk Reply

> Respond to multiple comments at once with AI assistance

## Overview

Bulk Reply lets you select multiple comments and apply actions simultaneously, saving time while maintaining quality responses.

<Note>
  Process dozens of comments in minutes instead of hours by handling similar comments together.
</Note>

## How It Works

<CardGroup cols={3}>
  <Card title="Select Comments" icon="check-double">
    Choose multiple similar comments with checkboxes
  </Card>

  <Card title="Review AI Suggestions" icon="sparkles">
    Verify AI-generated responses are appropriate
  </Card>

  <Card title="Apply Actions" icon="bolt">
    Execute actions on all selected comments at once
  </Card>
</CardGroup>

## Using Bulk Reply

<Steps>
  <Step title="Navigate to Comments">
    Go to **Inbox** → **Comments** to see all pending comments
  </Step>

  <Step title="Select Multiple Comments">
    Check the box next to comments you want to process together

    The selection counter shows "X of Y selected"

    <Tip>
      Use category filters first to group similar comments (e.g., all "Positive" or all "Spam")
    </Tip>
  </Step>

  <Step title="Review AI Suggestions">
    Verify the AI-recommended responses are appropriate for each selected comment.

    You can edit any AI-suggested response before applying.
  </Step>

  <Step title="Apply Actions">
    Choose an action:

    * **Apply Suggested Actions** - Execute AI recommendations for all selected
    * **Skip Selected** - Mark all selected comments as handled

    <Check>
      Actions sync to platforms immediately. You can leave the page and the actions will continue in the background.
    </Check>
  </Step>
</Steps>

## Best Practices

<CardGroup cols={2}>
  <Card title="Always Review First" icon="magnifying-glass">
    Scan all AI suggestions before applying. Edit any comments that need unique responses.
  </Card>

  <Card title="Filter by Category" icon="filter">
    Use category filters to group similar comments (e.g., all "Positive" or all "Spam") for consistent
    responses.
  </Card>
</CardGroup>

## Combining with Automation

Use bulk reply alongside automation rules for maximum efficiency:

<AccordionGroup>
  <Accordion title="When to Use Rules" icon="wand-magic-sparkles">
    Set up automation rules for:

    * Hiding all spam automatically
    * Auto-replying to common FAQs
    * Flagging brand-risk comments

    Rules handle predictable patterns without any manual review.

    <Tip>
      Use [category rules](/comments/rules-engine) to automatically hide spam or respond to positive comments.
    </Tip>
  </Accordion>
</AccordionGroup>

## Related Pages

<CardGroup cols={2}>
  <Card title="Comments Inbox" icon="inbox" href="/inbox/comments">
    View and respond to comments across all platforms
  </Card>

  <Card title="Automated Rules Engine" icon="wand-magic-sparkles" href="/comments/rules-engine">
    Set up automation rules for hands-off comment management
  </Card>
</CardGroup>